OmGrah — Privacy policy

Last updated 28 October 2026. OmGrah is made by FirmGenie, India.

What stays on your phone (and in your backup, if you sign in)

• Your name, your family members' names and rashis.
• Your birth date, time and place, and the kundli calculated from them.
• Your reports, your question history, your palm reading and kundli summary.

"Delete all my data" in Settings erases all of this from the phone, and also deletes your backup from our server if you are signed in.

Deleting your OmGrah account

In the app: Settings, then "Delete all my data". This deletes your account, your encrypted backup and your wallet from our server straight away.

Without the app: email animesh@firmgenie.in from the Google account you signed in with, with the subject "Delete my OmGrah account". We delete your account, backup and wallet within 7 days and reply to confirm. Records we must keep by law (payment and partner payout records, for tax) are kept for the period the law requires, and nothing else.

Sign in with Google and backup (optional)

• If you sign in with Google, we receive your Google account ID, email and first name from Google. We do not get your password or access to anything else in your Google account.
• Your profile (birth details, family, palm and kundli readings, saved reports and settings) is backed up to our server encrypted, so it comes back when you reinstall the app or change phones. Palm and kundli photos are never kept, only the reading text.
• Your wallet balance is linked to your account.
• Refer and earn, and the partner program: we record which account invited which, and, for partner earnings, the amount of each purchase. For bank or UPI payouts we collect the UPI ID, PAN and name you give us, only to pay you and to meet tax rules (TDS).

What is sent to our server, and why

• Anonymous install ID and counts (for example "the app was opened", language chosen) — to count users and fix problems. No name is attached.
• Wallet balance: linked to the anonymous install ID, or to your account if you sign in.
• When you ask a question or buy a report: your question, first name, rashi and a chart summary (planet positions, not your birth date, time or place). Used only to write the answer, then discarded. We do not store questions, answers or reports.
• Palm photos and uploaded kundli files: sent once to be read, then discarded. Not stored.
• Birth place search: the place name you type, to find its location.

AI processing

To write an answer, palm reading, kundli reading or report, OmGrah sends your question, the chart summary and any palm or kundli photo you choose to Google's Gemini API. Google may process this data on servers outside India. OmGrah does not store your questions, answers or photos after the reply is made. Google handles the data under its own terms.

Service providers

• Google Gemini API (Google LLC) — writes answers, readings and reports; processes the text and images sent to it under Google's terms.
• Cloudflare — hosts our server.
• OpenStreetMap Nominatim — place search.
• Google Play — payments. We never see your card or UPI details.

What we never do

• No advertising, no selling or sharing of your data for marketing.
• No access to your contacts, location, microphone or files beyond the photo or file you choose.

Camera and photos

The camera and photo picker are used only when you choose to take or pick a palm or kundli photo.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you can ask to access, correct or erase your data. You can erase your phone data and your backup from Settings; for anything else, write to us.

How long we keep data

• Your account and encrypted backup are kept until you delete them (see "Deleting your OmGrah account" above).
• Anonymous usage counts (for example "the app was opened") are kept for up to 24 months.
• Payment and partner payout records are kept for as long as tax law requires.

If there is a data breach

If a breach of personal data affects you, we will tell you, and we will inform the Data Protection Board of India, as the Digital Personal Data Protection Act, 2023 requires.

Children

OmGrah is for users aged 18 or over. People under 18 may use it only together with a parent or guardian, who should read this policy. Purchases are for users aged 18 or over.

Contact, grievances and complaints

Grievance officer: Animesh Kumar, FirmGenie — animesh@firmgenie.in. We acknowledge within 48 hours and aim to resolve within one month.

If you are not satisfied with our reply, or you believe your data rights have been violated, you have the right to complain to the Data Protection Board of India.